Free shipping for private customers with an order more than 19 €.

The use of our website

The use of our website is usually possible without providing personal data, the provision of your personal data is neither required by law or contract. You are not required to provide the data. A non-provisioning has no consequences.
As far as on our sides personal data (for example name, address or email addresses) are raised, this takes place, as far as possible, always on voluntary basis. These data will not be disclosed to third parties without your explicit consent.

Data collection when visiting our website

When visiting our website for information purposes only, i.e. without registration or voluntary transmission of other information, we only collect such data that our server receives from your browser, so-called server logfiles . When you use our website, the following data is automatically collected, which is technically necessary for us to present the website:

  • Operating system used
  • Browser used
  • IP address used
  • Hardware used (for example, PC, Mac, Smartphone, Tablet)
  • Maybe information how you came to our website
  • Date and time at the time of your visit
  • Duration of your visit
  • Amount of data sent in bytes

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not occur. However, we reserve the right to retrospectively check the server logfiles if concrete evidence should show unlawful use.

Please note that data transmission by the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

The use of contact data published in the context of the imprint obligation by third parties for sending unsolicited advertising and information materials is hereby expressly excluded. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

Use of cookies, collection and evaluation of user behavior

As far as your security settings permit, your web browser may save cookies when you visit our website on your computer.
Cookies are small text files that are stored in the Internet browser or by the Internet browser on the computer system of a user. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.

We use cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our system to recognize your browser even after a page change and to offer you services. Some features of our website can not be offered without the use of cookies. For these, it is necessary that a browser is recognized even after a page break.

On the one hand, the use of cookies is used to have your personal data automatically entered in the input mask for future orders. Furthermore, we use cookies in your customer menu to ensure your authorization. In both cases, the data stored in the cookie on your computer will only be used for the aforementioned purposes.

On the other hand, we use cookies for marketing and optimization purposes of our offer. Using cookies, the user behavior of visitors to our website is recorded and statistically evaluated.
Processing is based on § 15 (3) TMG and Art. 6 (1) lit. f DSGVO from the legitimate interest in the above-mentioned purposes. The data of you collected in this way will be pseudonymised by technical means. An assignment of the data to your person is therefore no longer possible. The data will not be stored together with other personal data of you.

Cookies are stored on your computer. Therefore, you have full control about the use of cookies. By selecting appropriate technical settings in your internet browser, you can prevent the storage of cookies and transmission of the data contained therein. Already saved cookies can be deleted at any time.
We point out, however, that you may not be able to use all the features of our website if you prevent cookies. The links below will tell you how to manage (and disable) cookies on major browsers:

Internet Explorer: How to manage cookies
Mozilla Firefox: How to manage cookies
Chrome Browser: How to manage cookies
Safari: How to manage cookies.
Opera: How to manage cookies

Online marketing and web analytics services

Use of facebook plugins (like button)

On our webpages plugins of the social network facebook (facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are integrated.
You can recognize the facebook plugins by the facebook logo or the "Like-Button" ("Like") on our site.

An overview of the facebook plugins can be found here:
Info to facebook-Plugins

When you visit our webpages, the plugin establishes a direct connection between your browser and the facebook server. facebook receives the information that you have visited our site with your IP address.
If you click on the facebook "Like-Button" while you are logged in to your facebook account, you can link the contents of our pages to your facebook profile. This allows facebook to associate the visit of our pages with your user account.
We point out that we, as the provider of the webpages are not aware of the content of the transmitted data and their use by facebook.

Further information can be found in the privacy policy of facebook at:
To privacy policy of facebook

If you do not want facebook to associate the visit of our webpages with your facebook user account, please log out of your facebook user account before.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google").
Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the website.
The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases the full IP address will be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.
The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that in this case you may not be able to use all features of this website to the fullest extent.
In addition, you may prevent the collection of the data by Google generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available by using the following link and install:
To Browser-Plugin

Information about handling user data in Google Analytics

The Neyes Beauty GmbH will only process and use inventory data for the purposes of advertising, customer service or market research, as far as this is necessary and the user has consented. The consent can be revoked at any time.

Google Conversion Tracking:

If you have entered our website via a Google ad, a cookie will be placed on your computer. We use this cookie to help us and Google understand that you've reached our site through a Google ad. This is to create conversion statistics, means track how many users click a conversion page after clicking an ad, i. complete an order process.

Instructions for disabling personalized advertising through Google:
How to disable personalized advertising through Google

Doubleclick by Google:

Your browser is assigned a pseudonymous identification number (ID) through the use of cookies. Personal data does not contain these cookies. This is to allow Google and its affiliate websites to selectively display advertisements based on your previous visits to our and other sites.

You can prevent Google from collecting and using data generated using cookies. To do so, disable the DoubleClick cookies on the Digital Advertising Alliance website by using the following link:
How to disable Doubleclick Cookies

or you install the browser plug-in using the following link:
How to disable Google's personalized advertising

Bing Ads Conversion Tracking

by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
When you click one of our Bing ads or selected Bing Network sites, a temporary cookie is stored on your computer. If you now reach a conversion page of us, it will be recognized - for Microsoft Bing and us - that you have previously clicked on the ad. This is to create conversion statistics, means to track how many users click a conversion page after clicking an ad, means to complete an order process.

How to disable Bing Ads Conversion Trackings


facebook Ireland Limited Hanover Reach, 5-7 Hanover Quay, Dublin 2 Ireland. facebook-retargeting enables users of our website to specifically target advertising on our partner's website. This is done by using cookies and analyzing user behavior. Neither personal data are stored nor user profiles are combined with personal data.

Information about your facebook settings regarding the ads you see:
Editing facebook settings

In compliance with the applicable legal data protection regulations, the cookies used for marketing purposes only store anonymous data. The cookies are deleted automatically, at the latest after two years.

By using our website, you consent to the procedure described above. Regardless of the individual deactivation methods described above, you can generally prevent the storage of cookies on your hard disk by setting "do not accept cookies" in your browser settings.

Alternatively, you can edit the settings your browser that it only accepts cookies from certain websites or asks you before setting cookies for your consent. Already saved cookies can be deleted there at any time.
Since the corresponding procedure is browser-specific, refer to the instructions in your browser. For ordering on our website, it is necessary that you allow the use of cookies. On the other hand, this is not required for visiting our website. However, you will not be able to use all features of our website to the full extent.

You may object to the collection and storage of Personalized Advertising at any time with future effect. For this purpose, a message to our partners mentioned above is sufficient under the link provided there.

Use of Google +1

Collection and disclosure of information:

Use the Google +1 button to publish information worldwide. The Google +1 button will provide you and other users with personalized content from Google and our partners. Google stores both, the information you offer +1 for a content and information about the page you visited when you clicked +1.
Ihre +1 Inhalte können als Hinweise zusammen mit Ihrem Profilnamen und Ihrem Foto in Google-Diensten, wie etwa in Suchergebnissen oder in Ihrem Google-Profil, oder an anderen Stellen auf Websites und Anzeigen im Internet eingeblendet werden.

Your +1 content may appear as an indication along with your profile name and photo in Google services, such as in search results or in your Google profile, or elsewhere on websites and advertisements on the Internet.
This name will be used in all Google services. In some cases, this name may also replace a different name you used when sharing content through your Google Account. The identity of your Google Profile may be displayed to users who know your email address or have other identifying information from you.

Use of the collected information:

In addition to the uses shown above, the information you provide will be used in accordance with applicable Google privacy policy. Google may publish summarized statistics about users' +1 activity or share it with users and partners, such as publishers, advertisers, or affiliate websites.

Use of Google Maps

On our website we use Google Maps (API) from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Maps is a web service for displaying interactive maps for visually displaying geographic information. The use of this service makes it very easy for you to search in our "Studio Finder" for certified partner studios that offer both, our consumer products and services of the NEYES Brows brand according to our standards. Google Maps shows you the location of these studios and makes it easier for you to get there.

When you visit any of the subpages in which the Google Maps map is used, information about your use of this website (such as your IP address) is transmitted to Google's servers in the United States and stored there.
This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before using the "Studiofinder". Google stores your data as usage profiles and evaluates them.
According to Art. 6 (1) (f) of the GDPR, such an evaluation is based on the legitimate interests of Google in the display of personalized advertising, market research and / or tailor-made design of its website.
You have the right to object to the creation of these user profiles, but you must contact Google to apply it.

US-based Google LLC is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

If you disagree with the future transmission of your data to Google when using Google Maps, you can also disable the Google Maps web service completely by turning off the JavaScript application in your browser. Google Maps and the map display on this website can not be used.

You can view the terms of use of Google Maps at:
Terms of use of Google Maps,

further terms of use of Google Maps can be found here:
fürther terms of use of Google Maps

For details on privacy related to the use of Google Maps, please visit the Google Privacy Policy:
Privacy Policy when using Google Maps

Use of Twitter

Functions of the Twitter service are integrated on our sites.
These functions are offered by Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA.
By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and shared with other users. This data are also transmitted to Twitter.

Please notice that we as the provider of the webpages are not aware of the content of the transmitted data and their use by Twitter. For more information, see the privacy policy of Twitter here:
Privacy Policy of Twitter

You can change your privacy settings on Twitter in the account settings under:
To the settings of your Twitter account

Use of YouTube

We use the YouTube LLC feature on our website. (901 Cherry Ave., San Bruno, CA 94066, USA, "YouTube"). YouTube is a company of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").
The feature displays videos deposited with YouTube in an iframe on the website. The option "Extended Privacy Mode" is activated. As a result, YouTube does not store information about visitors to the site. Only when you watch a video will information be transmitted to and stored on YouTube.

For more information about the collection, storage and use of data by YouTube and Google, your rights and ways to protect your privacy, please refer to the YouTube Privacy Policy:
Privacy Policy of YouTube

Quelle: facebook-Disclaimer, Google Analytics conditions, Google +1 Privacy Policy, Twitter Privacy Policy, YouTube Privacy Policy

Contact Form

When using the contact form, we collect your personal data (name, e-mail address, message text) only in the scope provided by you. The data processing serves the purpose of establishing contact.
By submitting your message, you agree to the processing of the transmitted data. Processing is based on Art. 6 (1) lit. a DSGVO with your consent.
You may revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent to revocation. We only use your e-mail address to process your request. Your data will then be deleted, unless you have agreed to the further processing and use.


If you want to subscribe to our newsletter, we need your e-mail address and the confirmation that you are the owner of the specified e-mail address and that you agree to receive the newsletter.
These data are collected for the purpose of being able to send you the newsletter and to document our authorization in this regard. Furthermore, we evaluate the clicks of the newsletter to optimize the future newsletter for you. A transfer of the data to third parties does not occure. The subscription of the newsletter and your consent to the storage of the e-mail address can be revoked at any time.

Information, cancellation, blocking

At any time you have the right to get information about your stored personal data for free, also their origin and recipient and the purpose of the data processing and a right to correct, block or delete this data. For this purpose as well as for further questions on the subject of personal data, you can contact us at any time via the contact details given in the imprint of this website.

Inventory Data

Using our Online-Shops

If you use our online shop, we will collect your personal data via our automated ordering system when placing your first order.
When opening the customer account in combination with your order, we collect your personal data in the scope indicated there. The purpose of data processing is to simplify order processing.
When ordering, we collect and use your personal data only to the necessary extent to fulfill and process your order and to process your requests. The provision of the data is required for the conclusion of the contract. Non-provisioning means that no contract can be concluded.
Processing is based on Art. 6 (1) lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent to revocation. Your customer account will be deleted afterwards.

Specifically, the following inventory data are recorded:

  • Gender
  • First Name, Last Name
  • Company (optional)
  • Street, Number
  • Zip-Code, City
  • Phone
  • Fax (optional)
  • Your e-mail-address
  • Date of Birth (optional)

These data are recorded by us and used for the settlement of the contractual relationship.

Use of PayPal

All PayPal transactions are subject to the PayPal Privacy Policy. These can be found here:
Privacy Policy of PayPal

Duration of data storage

The inventory data will be deleted at the latest at the end of the calendar year following the termination of the contractual relationship, unless there are special reasons in each individual case. Insofar as customers have objected to the amount of the service charges stated in the invoice, the billing data may be stored until the objections have been finally clarified.
In addition, inventory data may remain stored for a period of two years, provided that complaint processing and other reasons for the proper execution of the contractual relationship so require. In addition, the deletion of inventory and billing data may be omitted, as far as provided for by law or the prosecution of claims requires this.

Security of data storage

Of course, access to your data stored in our database is only possible via an encrypted connection. Third parties therefore have no opportunity to access or use this data.
By using state-of-the-art firewall systems we ensure the greatest possible protection of your data.
The entire ordering process via our homepage as well as the use of the customer menu works exclusively via an SSL-encrypted connection.

Scope of the recorded user data

Each time you place an order or use the Customer Menu, we will store your current IP address, along with the current time, date and action you have taken. Of course, this data will not be used to create user profiles or the like.
However, they may be used and disclosed by order of a court of first instance, at the request of a judicial authority or for evidence. If the usage data are required for billing purposes, they will be stored for a maximum of six months after the invoice has been sent, and only if the user raises objections to the bill or does not pay the bill or if legal regulations require a longer retention period.
If the data are required to fulfill existing statutory retention periods, the data will be blocked.

Passing on information to third parties

By order of a court of law, if requested by an investigating authority or as evidence (eg in case of breach of our Terms and Conditions), the data and information stored by us may be used and disclosed to third parties within the bounds of applicable law, if necessary.
Important: Your information will never, and under no circumstances, be shared with third parties, except as noted above. In no case we will sell your data, pass it on for promotional purposes or use it beyond the minimum required.

Change of Privacy Policy

The content of our privacy policy is reviewed regularly.
The Neyes Beauty GmbH reserves the right to change the Privacy Policy at any time with or without notice.
Please inform yourself regularly about changes.
By using the webpages of the Neyes Beauty GmbH you agree to our privacy policy.

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